Privacy policy

This website is operated by LUBE-SPEC LIMITED. The privacy of our users is
extremely important to us and therefore we encourage all users to read this policy
very carefully because it contains important information regarding:

  • who we are;
  • how and why we collect, store, use and share personal information;
  • your rights in relation to your personal information; and
  • how to contact us and supervisory authorities in the event that you have a complaint.

Who we are

LUBE-SPEC LIMITED (‘we’, ‘us’, ‘our’) collect, use and are responsible for storing
certain personal information about you (‘you’, ‘your’, ‘yours’).

The personal information we collect and use

Personal information is information which you can be identified from (and does not
include any anonymised forms of information).

  1. Types of personal information
    We may process the following types of personal information in relation to you:
    Contact details such as: email addresses, postal addresses, and telephone

How your personal information is collected

This section describes how the above types of personal information are collected by
us. Your personal information will be collected as follows:

  1. Personal information obtained from you directly
    We will sometimes obtain information from you directly, including when you:
    Contact us and/or use our Service Request Form.
  2. Changes to the way in which we collect your personal information
    In the event that we need to obtain personal information in relation to you from
    any other source than those described above, we shall notify you of this

How we use your personal information

  1. General purposes
    In general, your personal information will generally be processed for the following

Lawful basis for processing of your personal information

We have described above the purposes for which we may process your personal
information. These purposes will at all times be justified by UK data protection law.

  1. General lawful bases
    The lawful basis upon which we are able to process your personal data are:
    (1) where we have your consent to use your data for a specific purpose;
    (2) where it is necessary to enter into a legal contract with you or to perform
    obligations under a legal contract with you;
    (3) where it is necessary to enable us to comply with a legal obligation;
    (4) where it is necessary to ensure our own legitimate interests or the
    legitimate interests of a third party (provided that your own interests and
    rights do not override those interests). Wherever we rely upon this basis,
    details of the legitimate interests concerned shall be provided to you;
    (5) where we need to protect your own vital interests (or the vital interests of
    another person); and/or
    (6) where it is needed in the public interest (or where we are acting in our
    official functions), provided that the task or function has a clear basis in law.

In general, in order to meet the purposes we have described above, we will
process your personal information where we have your express consent on each
occasion that the data is processed.

Sharing of your personal information

On any occasion where any of your personal information is shared with any third
party, we shall only permit them to process such information for our required
purposes, under our specific instruction, and not for their own purposes. We are
required to enter into a formal legal agreement to enable such sharing to take place.

We do not anticipate that we will need to share your personal information with any
third party. We will notify should this position change.

Necessity of information

Where information is requested from you and you do not provide this:
It may prevent you from using certain feature of the website and/or receiving
products or information.

We will inform you at the point of collecting information from you, whether you are
required to provide the information to us.

How long your personal information will be kept

Your personal information will only be kept for the period of time which is necessary
for us to fulfil the above purposes.
We envisage that your personal information shall be retained by us as follows:
Email will be deleted once the contract ends.
After the period described above, your information shall be properly deleted or

Keeping your information secure

We will ensure the proper safety and security of your personal information and have
measures in place to do so. We will also use technological and organisation
measures to keep your information secure. These measures are as follows:
All data is stored on secure servers encrypted using SSL.

We have proper procedures in place to deal with any data security breach, which
shall be reported and dealt with in accordance with data protection laws and
regulations. You shall also be notified of any suspected data breach concerning your personal information.


Our website is not intended for children (anybody under the age of 18). We do not
intend to collect data from children.

Your rights

Under the UK General Data Protection Regulation you have a number of important
rights free of charge. In summary, those include rights to:
(1) fair processing of information and transparency over how we use your use
personal information;
(2) access to your personal information and to certain other supplementary
information that this Privacy Statement is already designed to address;
(3) require us to correct any mistakes in your information which we hold;
(4) require the erasure of personal information concerning you in certain
(5) receive the personal information concerning you which you have provided to
us, in a structured, commonly used and machine-readable format and have the
right to transmit this information to a third party in certain situations;
(6) object at any time to processing of personal information concerning you for
direct marketing;
(7) object to decisions being taken by automated means which produce legal
effects concerning you or similarly significantly affect you;
(8) object in certain other situations to our continued processing of your personal
information, or ask us to suspend the processing procedure in order for you
confirm its assurance or our reasoning for processing it;
(9) object to processing our your personal information where we are doing so in
reliance upon a legitimate interest of our own or of a third party and where you
wish to raise to an objection to this particular ground;
(10) otherwise restrict our processing of your personal information in certain
(11) claim compensation for damages caused by our breach of any data
protection laws; and/or
(12) in any circumstance where we rely upon your consent for processing
personal information, you may withdraw this consent at any time.

For further information on each of those rights, including the circumstances in which
they apply, see the Guidance from the UK Information Commissioner’s Office (ICO)
on your rights under the General Data Protection Regulations.

If you would like to exercise any of these rights please contact MARK CHERRY in the
following manner:
Via email to

Your Requirements

If you would like this policy in another format (for example: audio, large print, braille)
please contact us using the details below.

Complaints procedure

We hope that we can resolve any query or concern you raise about our use of your
The UK General Data Protection Regulation also gives you right to lodge a complaint
with the supervisory authority. The supervisory authority in the United Kingdom is the
Information Commissioner.

Changes to the privacy policy

This privacy policy was published on 9th March 2023 and last updated on 9th March
We may change this privacy policy from time to time and will notify you of any
changes by:
By a notice on the website.

Contacting us

The relevant person to contact regarding your personal information is: MARK
Any requests or questions regarding the use of your personal information should be
made to the above named person using the following method:
Via email to

Sources of further Information

This policy provides key information to you regarding the processed of your
information. For certain areas of our information processing, we have further
comprehensive details contained in other documentation. This information can be
located as follows:
As per the above description of our purpose and information sharing, we will use
google maps as part of our service. Google maps operate under the following